Build to Scale

Build to Scale

How to Use Practice Metrics to Hire, Grow, and Retain Top Chiropractic Talent

In this episode, Dr. Allen Miner and Dr. Mark Mouw dive deep into the essential metrics every chiropractic clinic owner needs to know to scale successfully. From new-generation terms like lifetime value (LTV), ROAS, revenue per employee, and churn rate, to classics like conversion rates and patient visit average (PVA), they break down how understanding

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Build to Scale

How SOPs and KPIs Are Revolutionizing Chiropractic Office Staffing and Onboarding

On today’s episode, Dr. Allen Miner and his co-host Dr. Mark Mouw dive deep into the art—and science—of onboarding, with a special focus on their Virtual Chiropractic Assistant (VCA) program. Drawing from decades of hands-on experience running successful clinics, they unpack the transformative power of crystal-clear SOP manuals, well-defined KPIs, and a streamlined onboarding process

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Build to Scale

How Associate Chiropractors Can Earn More and Add Value in Modern Practices

In this insightful conversation, Dr. Allen Miner and Dr. Mark Mouw dive deep into the world of associate chiropractors — the often-underappreciated heartbeat of successful practices. As fierce advocates for associates, Dr. Allen and Dr. Mark pull back the curtain on how associate doctors can increase their value, negotiate stronger salaries, and ultimately thrive within

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Build to Scale

How to Seamlessly Introduce a New Associate Doctor in Your Chiropractic Practice

In today’s conversation, we delve deep into an essential topic for chiropractic practice owners: making the graceful transition from a long-term owning chiropractor to a new associate without losing patients or affecting the practice’s reputation. Join Dr. Allen Miner and your co-host, Dr. Mark Mouw, as they explore the art of smoothly transferring patient bases,

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