Job Title: Patient Care Assistant
Location: Council Bluffs, IA & Omaha, NE
Job Type: Full-Time
Pay: $18.00 – $20.00 per hour
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off (PTO)
- Paid Sick Time
- 401(k)
- 401(k) Matching
- Employee pricing on chiropractic services
- IRA retirement contribution after the applicable waiting period
- Paid training and certification
- Opportunities for professional growth and advancement
Work Schedule:
Monday: 8:00 AM – 6:00 PM (Mouw Chiropractic)
Tuesday: 1:00 PM – 7:00 PM (Genesis Back & Neck)
Wednesday: 8:00 AM – 12:30 PM & 2:00 PM – 6:00 PM (Mouw Chiropractic)
Thursday: 12:00 PM – 7:00 PM (Genesis Back & Neck)
Friday: 10:00 AM – 2:00 PM (Genesis Back & Neck)
3:00 PM – 5:00 PM (Mouw Chiropractic)
Job Description:
Do you love helping people and want a career where you can truly make a difference?
At Mouw Chiropractic and Genesis Back & Neck, we help people overcome pain, regain mobility, and improve their quality of life—without drugs or surgery. Every patient who walks through our doors deserves an exceptional experience, and that’s where you come in.
We’re looking for an enthusiastic, compassionate, and dependable Patient Care Assistant to join our growing team. This is the perfect opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to be part of a team that genuinely cares about making a positive impact every single day.
No chiropractic experience? No problem! We believe great people can learn great skills. We’ll provide the training, support, and certification you need to become successful in your role.
If you’re looking for more than “just a job” and want to build a career where your work is appreciated and meaningful, we’d love to meet you.
Main Responsibilities:
- Welcome patients and create a warm, friendly, and professional experience from the moment they arrive.
- Check patients in and out while delivering exceptional customer service.
- Answer incoming phone calls, schedule appointments, confirm new patient visits, and reschedule missed appointments.
- Process patient payments and assist with daily front desk operations.
- Assist doctors during patient examinations and treatments.
- Utilize the DRX-9000 spinal decompression system to help patients recovering from bulging and herniated discs (training provided).
- Position, harness, and assist patients during spinal decompression therapy and other prescribed treatments.
- Apply passive therapies, including red light laser therapy, and guide patients through spinal hygiene exercises.
- Educate patients on treatment expectations, healthy lifestyle habits, and wellness recommendations that support their recovery.
- Monitor patient progress and maintain accurate medical documentation for every visit.
- Manage patient flow to help the office run efficiently while ensuring every patient feels welcomed, cared for, and supported.
- Collaborate with doctors and fellow team members to provide an outstanding patient experience every day.
What We’re Looking For:
- A positive, energetic attitude and a genuine passion for helping others.
- Excellent communication and customer service skills.
- Someone who enjoys working in a fast-paced, team-oriented environment.
- Organized, dependable, and detail-oriented.
- Comfortable multitasking and adapting to changing priorities.
- Eager to learn and grow professionally.
- Previous customer service experience is preferred.
- Associate degree preferred, but not required.
- Experience with Microsoft Office and Windows is preferred.
- Reliable transportation to commute between both office locations.
Why You’ll Love Working Here:
- Join a team that truly supports one another.
- Make a real difference in patients’ lives every single day.
- Receive paid training and continuous professional development.
- Work in a positive, wellness-focused environment where your contributions matter.
- Build meaningful relationships with patients and watch their progress firsthand.
- Enjoy a career with opportunities to grow while helping others live healthier, happier lives.
Ready to Apply?
If you’re passionate about helping people, enjoy working with an amazing team, and are excited about building a rewarding career in healthcare, we’d love to hear from you.
