Job Title: Patient Care Coordinator
Location: Remote
Job Type: Full-time
Pay: $25 – $30 per hour
Benefits:
- Work from the comfort of your home
- Opportunities for career growth within our supportive and dynamic team
Work Schedule:
- Monday – Friday
- 9:00 am to 6:00 pm (Pacific Time)
- 30-40 hours per week
Job Description:
Are you passionate about making a difference in people’s lives through natural health and wellness? If so, this could be the perfect role for you! We are a fully virtual practice dedicated to helping people heal from Type 2 diabetes and hypothyroidism, and we’re looking for a compassionate Patient Care Coordinator to join our team. This is more than just a job – it’s an opportunity to help people achieve their health goals and improve their quality of life.
As the Patient Care Coordinator, you will play a vital role in guiding our patients through their health journey, helping them find the resources they need to succeed. If you’re ready to join a team that values compassion, excellence, and a shared belief in natural healthcare, we’d love to hear from you!
Why You’ll Love This Opportunity:
- Meaningful Work: Every day, you’ll help people regain their health and confidence, making a tangible impact on their lives.
- Professional Growth: We offer full training and the chance to grow within our company, all while working from the comfort of your home.
- Supportive Team Environment: You’ll work alongside a team of dedicated health advocates who share your passion for natural healing and patient care.
Our Core Values:
- Integrity
- Strong Work Ethic
- Ownership and Initiative
- Predisposition to Help
- Belief in Natural Healthcare
Main Responsibilities:
- Provide exceptional care and support to patients, ensuring they have the tools and information needed to achieve their health goals.
- Order tests and supplements as needed.
- Host patient calls via phone and Zoom, providing a seamless experience.
- Manage patient communications, including texts, emails, and voicemails.
- Coordinate with health coaches to schedule and reschedule appointments.
- Assist patients in applying for financial assistance and loans.
- Assist with administrative tasks, supporting our team and patients.
What We’re Looking For:
- High attention to detail and organizational skills.
- Customer service experience is a must.
- Bilingual (Spanish) is a plus but not required.
- Adaptability to change and ability to thrive in a fast-paced environment.
- A proactive, problem-solving mindset with the ability to anticipate patient needs.
- Compassionate, empathetic, and professional approach to patient care.
- Strong communication skills, both written and verbal.
- Dependable, reliable, and punctual, ensuring all tasks are completed on time.
- Team-oriented with a positive attitude, willing to take ownership of tasks.
- A quiet, professional workspace, including a reliable computer and noise-canceling headset.
Compensation:
- Starting at $25 per hour, with performance-based bonuses (typical earnings around $30 per hour)
