Job Title: Medical Office Assistant
Location: Lathrup Village, MI
Job Type: Full-time
Pay: $20.00 – $25.00 per hour
Are you a hardworking, intelligent, outgoing, and organized individual looking for a fulfilling opportunity in the healthcare field? We are seeking a Medical Office Assistant to manage front desk operations, assist healthcare providers in the back office, and optimize patient experience while fostering a positive and welcoming environment.
This is a multifaceted role where your proactive attitude and organizational skills will make a significant impact. While a medical background is preferred, it is not required. If you are eager to learn, have a passion for patient care, and can handle a fast-paced environment, we’d love to hear from you!
Schedule
- Monday to Friday
- 8-hour day shifts
Benefits Include:
- 401(k)
- Continuing education credits
- Health, dental, and vision insurance
- Paid time off and sick leave
- On-the-job training and opportunities for advancement
Key Responsibilities
Front Desk Duties:
- Patient Conversion: Engage with potential patients, particularly those considering cash payment options, by explaining the value of our services and guiding them through the enrollment process.
- Financial Counseling: Provide clear guidance on payment options, insurance coverage, and financial assistance to ensure transparency in financial transactions.
- Appointment Scheduling: Optimize the provider’s schedule by managing appointments efficiently, reducing gaps, and maximizing patient flow.
- Lead Conversion: Actively follow up with potential patients, respond to inquiries promptly, and schedule appointments to convert leads into loyal patients.
Back Office Duties:
- Procedure Assistance: Support healthcare providers during medical procedures, ensuring equipment and supplies are ready for a smooth workflow.
- Patient Preparation: Help patients feel comfortable by explaining procedures, answering questions, and creating a supportive environment.
- Documentation: Maintain accurate and confidential patient records, adhering to compliance standards.
Qualifications
- Education: High school diploma or equivalent. Training in healthcare administration or a related field is a plus but not required.
- Skills:
- Exceptional communication and interpersonal skills.
- Strong organizational abilities to manage front-desk and back-office duties.
- A proactive and detail-oriented attitude to ensure office efficiency and patient satisfaction.
- Willingness to learn and grow in a structured environment.
Preferred (but not required) Skills:
- Knowledge of medical terminology or basic life support techniques.
- Familiarity with administrative tasks such as scheduling and maintaining records.
- Experience in a healthcare setting is a plus.
Core Values of Our Office
- Deliver 5-star compassionate service – We make every patient feel like a million dollars.
- Embrace hard work and grit.
- Foster an environment of harmony and positivity.
- Show fierce determination and drive.
- Persevere with a commitment to excellence.
If you are ready to make a difference and grow with a dynamic team, apply today to become an integral part of our office!
