Position: Front Desk Receptionist
Job Type: Full-time
Pay: $17 – $19 per hour
Location: Fuquay-Varina, NC
Join Our Team as a Front Desk Receptionist!
Are you energetic, bubbly, and passionate about providing exceptional service? We’re looking for a friendly and outgoing Front Desk Receptionist to join our team in Fuquay-Varina, NC! If you have a positive attitude and love helping others, this is the perfect opportunity for you.
Benefits:
- Chiropractic Care
- Bonus Structure percentage
- Health Insurance
- PTO
Work schedule:
Mon: 7:45 AM – 12:45 PM, 2:15 PM – 5:45 PM
Tue: 7:45 AM – 11:45 AM, 1:15 PM – 5:15 PM
Wed: 9:45 AM – 1:30 PM, 2:15 PM – 6:15 PM
Thu: 7:45 AM – 11:30 AM, 1:15 PM – 5:45 PM
Fri: 7:45 AM – 1:15 PM
Sat & Sun: Off
Main Responsibilities:
- Greet patients warmly upon arrival
- Check-in patients for their appointments
- Provide new patient forms and assist with completion as needed
- Schedule, confirm, and reschedule patient appointments efficiently
- Process patient payments
- Answer and direct phone calls, offering information about services and office policies
- Respond to emails and online inquiries promptly
- Order and manage office supplies
- Coordinate with the chiropractor and staff for smooth patient transitions
- Maintain a clean, organized, and welcoming reception area
What you need:
- Customer Service Experience: Strong front desk or customer service background, preferably in healthcare or chiropractic settings.
- Excellent Communication Skills: Clear, friendly, and upbeat communication with patients, staff, and management via phone, email, and person.
- Bubbly and Outgoing Personality: A positive, energetic attitude to create a welcoming and engaging environment for patients.
- Organizational Skills: Ability to multitask, schedule appointments, manage patient records, and keep the reception area tidy.
- Tech-savvy: Proficiency with office software and the ability to learn scheduling and practice management tools.
- Attention to Detail: Accurate processing of patient information, payments, and forms.
- Professionalism: Maintain a polished and friendly demeanor while upholding confidentiality and office policies.
Apply now to become an essential part of our team and help create an exceptional experience for our patients!
