Job Title: Front Desk/Administrative Assistant
Location: Vienna, VA
Job Type: Full-Time
Pay: $18 – $20 based on experience
Benefits:
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Retirement Plan
- Paid Holidays
- Access to Chiropractic Care and Massages on-site
- All services provided by our center are available to you free of charge
Work Schedule:
- Monday-Thursday 12:30 pm – 7:30 pm
- Fridays 11 am – 3:30 pm
- There is an opportunity for additional hours for those who are interested
Job Description:
Are you a detail-oriented and personable individual with a passion for providing exceptional customer service? We are seeking a Front Desk/Administrative Assistant to join our team! As the first point of contact for our valued clients, you will play a pivotal role in ensuring a positive experience and smooth operations within our office.
Main Responsibilities:
- Check-In and Check-Out: Greet clients warmly, assist with check-in, and ensure a seamless check-out process.
- Phone Communications: Handle incoming calls professionally, addressing inquiries, scheduling appointments, and providing information.
- Scheduling: Manage appointment schedules efficiently to optimize office flow and accommodate client needs.
- Payment Processing: Collect and process payments accurately, maintaining financial records.
- Insurance Verification: Verify insurance coverage and documentation, providing assistance in understanding insurance details. (Insurance knowledge is preferred but not required).
- Communication: Respond to emails, texts, and voicemails promptly, ensuring effective communication with clients and colleagues.
- Office Assistance: Provide general administrative support, maintaining a tidy reception area and assisting with various office tasks.
- Hybrid Role: Assist in overseeing office operations, working closely with the Office Manager to ensure smooth daily functioning.
- Training: Train new candidates on insurance procedures, fostering a knowledgeable team.
- Insurance Documentation: Assist in managing insurance-related paperwork and documentation.
- Bonus Training: Openness to learn and support candidates in developing insurance knowledge, although prior experience is not required.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in using computers, scheduling software, and general office applications.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Positive attitude and willingness to learn.
- Prior experience in customer service or administrative roles is preferred but not required.
- Background in Healthcare or any Medical Office is a MUST.
