Position: Receptionist/Chiropractic Assistant
Job Type: Full-time
Pay: $22 to $24 per hour
Location: Westlake Village, CA
Do you thrive in a fast-paced environment? Do you have a passion for customer service and natural health? Join our dynamic team and become a vital part of our chiropractic practice!
We’re looking for a friendly, proactive, and dependable Receptionist/Chiropractic Assistant to help us provide exceptional service to our patients. If you’re an organized, positive person with great communication skills, we want to hear from you!
What We Offer:
● Hourly Rate: $22 – $24 per hour
● Benefits Include:
○ Chiropractic care
○ Bonus structure
○ Paid holidays
○ Discounted vitamins/supplements
○ A supportive and positive team environment
○ Paid travel for dynamic team training and workshops
● Hours:
○ Monday: 6:30 am-12:00 pm & 2:15 pm-6:30 pm
○ Tuesday: 1x/month (Screening 7am-10am) & 1:00pm-5:15pm + rotation for BRF/Patient Dinners
○ Wednesday: 6:45 am-12:00 pm & 2:15 pm-6:30 pm
○ Thursday: 10:00 am-12:45 pm & 1:15 pm-5:15 pm
○ Friday: 6:45 pm – 1:00 pm
○ Occasional Saturday events (3-4/year) and evening workshops (6-8/year).
Key Responsibilities:
● Office Flow & Patient Management: You’ll manage the patient experience from the moment they walk in. Check-in patients, ensure smooth office flow and maintain a positive atmosphere.
● Appointment Scheduling & Communication: Schedule and reschedule appointments, confirm arrivals and make reminder calls and emails for upcoming appointments.
● Collaboration & Leadership: Lead the daily office huddle, help set the expectations for patient appointments, and manage special patient arrival details.
● Organizational Tasks: Handle incoming calls, manage office transactions, and keep track of daily stats.
● Promotions & Patient Engagement: Promote office events and services, ensuring patients are informed about specials, workshops, and health initiatives.
● Time Management: Keep the office running on time, including managing no-show situations and overseeing the overall “state” of the office.
What We’re Looking For:
● Enthusiastic, outgoing, and friendly personality with a passion for helping others.
● Strong organizational skills and attention to detail.
● Ability to multi-task in a fast-paced environment.
● Excellent communication skills—both in-person and over the phone.
● Prior customer service experience (experience in healthcare or chiropractic a plus!). ● Ability to learn and follow detailed office systems and scripts.
● A natural advocate of conservative, holistic health care.
Preferred Qualifications:
- High School Diploma required, Associate’s degree or higher preferred.
- Proficiency with Microsoft Office and general computer systems.
- Experience working in a chiropractic or healthcare office is a plus.
- Personal experience as a chiropractic patient is a bonus!
Why Join Us?
Be part of a vibrant, positive team committed to providing the best possible care to our patients. If you’re looking for a job where you can make a meaningful impact in the lives of others, we’d love to meet you! Apply Today!
