Job Title: Patient Care Coordinator
Job Type: Full-time
Pay: $18 – $24
Location: Remote
Work Schedule:
- 30 – 40 hours per week
- Monday – Friday
- 8:00 am to 12:00 pm and 2:00 pm to 6:45 pm (Pacific Hours)
Who are we?
- We help patients with type 2 diabetes, thyroid, and functional medicine.
- We are a family-oriented, close-knit, one-on-one support and warm practice.
- We love connecting with patients!
Main Responsibilities:
This position is responsible for providing excellent patient care and supporting the office team.
- Helping patients.
- Helping patients apply for loans.
- Ordering testing.
- Doing calls on the phone and on Zoom.
- Checking text messages and voicemails.
- Selling and ordering supplements.
- Scheduling with health coaches.
- Administrative assistant (fill out forms and more!).
- Support with health coaching, scheduling, and rescheduling.
All training will be provided!
Desired Skills and Requirements
- Detail-oriented: High attention to detail, personal responsibility, and strong organizational skills.
- Adaptability: Ability to embrace change and work in a fast-paced professional environment, balancing various responsibilities.
- Problem-solving: Ability to effectively work through challenging situations with limited formal authority.
- Proactive Mindset: Ability to anticipate and resolve issues proactively.
- Professionalism & Empathy: Provides exceptional patient care with a compassionate approach.
- Strong Communication: Excellent verbal and written skills, able to handle patient concerns with care.
- Reliable & Punctual: Consistently meets deadlines and ensures timely task completion.
- Team Player: Works well with colleagues, offering support and adapting to office needs.
- Ownership: Takes responsibility for tasks from start to finish with minimal oversight.
- Ability to handle feedback and constructive criticism.
- Good with technology
