Job Title: Front Office Coordinator
Location: Peoria, AZ
Job Type: Full-Time
Pay: $18 – $21/hr depending on experience
Benefits:
- Paid Time Off
- Paid Holidays
- Paid Continuing Education
- Company-matched SIMPLE IRA retirement account
- Complimentary Chiropractic Care
- Discounted Services and Products
Work Schedule:
- 32hrs – 40hrs/week
- Monday: 12 PM – 7:00 PM
- Tuesday: 7 AM – 1:15 PM and 2:15 PM – 7:00 PM
- Wednesday: 8:00 AM – 1 PM
- Thursday: 8:00 AM – 1:15 PM and 1:45 PM – 7:45 PM
- Friday: 6:30 AM – 1 PM
Job Description:
We are looking for a loyal and committed full-time Front Office Coordinator for a busy chiropractic clinic in Peoria, AZ. This position provides secretarial, administrative, and clinical support.
Are you sick of being just another unknown person in a pool of people?
Are you wishing for more opportunities to expand your medical skills?
Are you wishing to work across different departments of a medical practice?
If you answered yes, yes, and yes, we may be your new team!
What You Will Do:
- Be cross-trained in all areas of the office and will be expected to rotate to all areas based on the needs of the clinic
- Oversee and participate in opening and closing responsibilities of the clinic ∙ Manage patient check-ins and check-outs
- Warmly welcome and interact with patients
- Answer all incoming calls and address questions or route them to the appropriate staff ∙ Schedule appropriate appointments and handle walk-in and emergency cases
- Verify patient insurance coverage and explain benefits
- Collect patient copays/deductibles at the time of service; inform patient of and collect outstanding balance; discuss and explain patient balance
- Daily follow-up to reschedule missed appointments ensuring patient compliance with treatment plan∙ Supply and assist patient with intake forms; ensure paperwork is fully completed
- Accurately register/update patient demographics in the EHR system
- Scan any patient-related documents into the EHR system’s appropriate location
- Verify that all services provided are accurately posted to the ledger and collected at the time of service
- Coordinate referrals
- Facilitate medical records requests
- Manage clinic supply inventory placing orders with various vendors as needed
- Maintain cleanliness and follow infection control practices for patient lobby, common areas, work desk(s), etc.
Who You Are:
- Medical Assistant are committed to expanding their knowledge, doing and being the best to stand out from the rest∙
- Medical Assistant loyal to their team contributing to completing assignments and meeting clinic goals
- Clinic face and pacesetter professionally interacting with providers, coworkers, patients, contractors, vendors, etc.
- Skilled in general office procedures (answering multiple phone lines, directing calls, answering questions, photocopying, scanning, faxing, typing professional correspondence, using a computer and different software, etc.)
- Multi-taker who takes initiative
What You Need:
- 2 or more years of previous medical office experience required
- Chiropractic, osteopathic, physical therapy, or orthopedic experience preferred
- Adaptability in a fast-paced environment
- Attention to detail and accuracy
- Effective time management
- Moderate to advanced computer skills
What Is Important:
- Positive and healthy work atmosphere—be focused, present, and always do your best
- Communication—professional, respectful, open, and honest
- Compassion—empathy towards each other and all those contacting the clinic
- Collaboration—effective and productive, we’re taking care of patients and the clinic
- Cooperation—supportive and meaningful, we’re taking care of patients and each other Success—celebrate individual and clinic accomplishments with bonuses, catered lunches, reserved parking spots, and other recognitions
