Job Title: Front Desk Receptionist
Location: Des Moines, WA
Job Type: Full-time
Pay: $22 – $28/hour based on experience
Benefits:
- Chiropractic Care
- Health Insurance Stipend
- Paid Time Off
- Paid Holidays
- Services/supplements at cost or at a discounted price
- Bonuses
- Sick Leave
- Continuing Education
Work Schedule:
- 40 hours/week
- Monday – Friday: 9 am – 6 pm (Lunch break: 1 pm – 2 pm) or 10 am – 7 pm (Lunch break: 1 pm – 2 pm)
- Saturday: 9 am – 1 pm (Rotating)
Job Description:
We are seeking a skilled Front Desk Receptionist to join our team. The ideal candidate will have experience in front desk operations, particularly in an office setting. The role requires strong organizational skills, proficiency in calendar management, and excellent communication abilities.
Main Responsibilities:
- Greeting practice members.
- Checking in and checking out patients.
- Collecting co-pays.
- Collecting coinsurances.
- Scheduling and rescheduling patients for services (Chiropractic, Acupuncture, Massage).
- Navigating software programs to facilitate copay determination and scheduling without errors.
- Ensuring accurate data input.
- Setting patients up on modalities (Traction, Laser Therapies, Decompression Therapies).
- Communicating with doctors regarding treatment plans.
- Reiterating treatment plans to patients as given by doctors.
- Encouraging patients to follow treatment plans by explaining the benefits of chiropractic care.
- Engaging in a bit of sales and scripting to promote treatment adherence.
Training will be provided!
Requirements:
- Bilingual Spanish is required.
- Customer service experience is required.
- Office type of work and data entry experience is preferred.
- Management/supervisor experience is preferred.
- Skills: Proactive.
