Job Title: Front Desk Receptionist
Location: Clive, IA
Job Type: Full-Time
Salary Range: $20 – $22 per hour (based on experience)
Benefits:
- Discounts on health insurance/group insurance policy
- Paid Time Off (PTO)
- Paid holidays
- Supplements and services at cost
Work Schedule:
- Full-time position
- Monday to Thursday: 8:30 am – 5:30 pm
- Friday: 8:30 am – 2 pm
Job Description:
We are seeking a dynamic and organized individual to join our team as a Front Desk Receptionist. The ideal candidate will have previous office work experience, exceptional organizational skills, and excellent communication abilities. As the first point of contact for our clients, you will play a crucial role in providing a positive and professional experience.
Main Responsibilities:
- Answering the Phone: Professionally and courteously handle incoming calls, directing them to the appropriate department or individual.
- Scheduling: Efficiently manage appointment scheduling and ensure accurate coordination of meetings and appointments.
- Process Payments: Handle payment transactions accurately and securely, providing receipts as needed.
- Filing Documents: Maintain an organized filing system for important documents, ensuring easy retrieval when necessary.
- Data Entry: Accurately input and update information into our database systems.
- Organization: Keep the front desk area tidy and well-organized for a welcoming atmosphere.
- Computer Skills: Proficient in basic computer skills, including knowledge of common office software.
- Greeting: Welcome clients and visitors in a friendly and professional manner.
- Check-In and Check-Out: Manage the check-in and check-out process for clients with efficiency and accuracy.
- Assisting with Tests: On occasion, provide assistance with tests as needed.
- Maintain Cleanliness: Ensure the reception and waiting areas are kept clean and presentable.
Qualifications:
- Previous office work experience is a must.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficient in basic computer skills.
- Ability to handle a fast-paced environment.