Responsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance of front desk policies and interacting with the treatment team.
Who we want
- Do you take great satisfaction in being busy and productive?
- Do people say you are extremely dependable and they always know where you stand?
- Do you have a conscientiousness for doing things right and following tasks through to completion?
- Do you instinctively see in detail what the future might hold and plan accordingly?
- Do you easily collect, store and recall details and information?
What you will do
Our Practice is offering an opportunity to showcase your customer service and organizational skills as a full-time Front Desk Receptionist in our office. We are looking for a positive person with great people and communication skills and a passion for helping others through natural and holistic healthcare. Excellent relationship building skills are a must to ensure service is provided with a high degree of quality. You will be responsible for creating a warm and hospitable environment in the reception area, making and rescheduling appointments, answering phones and recording payments received.
Responsibilities
- Managing patient flow
- Answering inbound and outbound calls
- Scheduling appointments
- Collecting copayments
- Creating Care plans
- Reviewing care plans with patients
- Handling patient payments through the online servicing portal
What you need
- Two year degree or more preferred
- Previous experience in customer service must be demonstrated
- Proficiency in Microsoft Office and Windows is preferred
Things you should know
Job Type: Full-Time
Pay: $18 – $20/hr
Schedule
- Monday, Wednesday, Thursday 7:30am – 6:30pm (One hour lunch)
- Tuesday 12:30pm – 6:30pm
- Friday 7:30am – 11:30am
Benefits
- PTO (2 weeks paid leave annually)
- Paid Holidays
- No Weekends
- Medical credit for healthcare
- Retirement plan with a 3% company match
- Free chiropractic, laser, and spinal decompression
- At-cost supplements
- A great work environment
