Front Desk Coordinator – 883728

Job Description

The role of the Front Desk Coordinator is to support the clinic at the front desk. You will be responsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance with front desk policies, documenting patient encounters, educating patients on a healthier lifestyle and interacting with the treatment team and other administrative and patient-related tasks.

 

Who we want

  • Do you take great satisfaction in being busy and productive?
  • Do people say you are extremely dependable and they always know where you stand?
  • Do you have a conscientiousness for doing things right and following tasks through to completion?
  • Do you instinctively see in detail what the future might hold and plan accordingly?
  • Do you* easily collect, store and recall* details and information?

 

What you will do

Your primary focus is handling patient accounts, client scheduling, collections and building patient relationships, taking incoming calls, handling financial agreements, answering insurance questions and overseeing the closure of financial plans

 

What you need

  • Two year degree or more preferred
  • Previous customer service experience preferred
  • Bilingual is a preference not a requirement (Spanish). 
  • Proficiency in Microsoft Office and Windows is preferred

 

 

Main responsibilities: 

  • Count, manage, and balance financial transactions
  • Retrieve and return phone messages
  • Promote “promotions” with handouts, flyers and communications
  • Understand and ensure compliance to all record keeping measures in accordance with HIPAA and the Clinic privacy practices
  • Scheduling
  • Payment Collections
  • Sale supplements and market supplements 
  • Administrative, clerical 
  • Help patients check out 
  • Teaching rehab exercises, all training will be provided 
  • Manage patient flow
  • Managing doctor’s schedule 

 

Things you should know

  • Full Time
  • $16 – 20/hr
  • 30 to 40 hour

Benefits

  • Chiropractic care
  • Health insurance
  • 401K
  • PTO (paid holidays) vacation time 

 

Hours

   

Wednesday 8–11AM, 3–6:30PM

Thursday 3–6PM

Friday 8–11AM, 3–6:30PM

Saturday 8–11AM

Sunday Closed

Monday 8–11AM, 3–6:30PM

Tuesday 3–6PM

Must be available as early as 7:30 am and as late as 7 pm. 

Schedule a Call

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