Chiro Match Makers

Customer Service/Chiropractic Assistant – 1037785

Job Description

Responsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance of front desk policies, and interacting with the treatment team.

Part-time customer service role in a busy corrective care-based chiropractic office located in Beverly, MA. No experience in the field or with medical billing is required as we will train you to excel in your role. 

We are in search of an enthusiastic, positive and professional “people person” with a strong attention to detail who enjoys following a proven system to ensure we take care of our awesome patients from the first visit through maintaining their results with consistent care. The most important skill required is the ability to communicate effectively and connect, both verbally and in written format with patients, doctors and other team members. Ultimately this person’s main goal is to create a great customer experience in a dynamic and friendly team-driven environment. 
A typical day’s tasks include answering the phones/ texts/emails from patients, scheduling appointments, making adjustments to patient appointments, directing patient flow for the doctor, handling payments, and tracking and inputting stats on a daily basis for weekly team meetings.

Who we want

  • Do you take great satisfaction in being busy and productive?
  • Do people say you are extremely dependable and they always know where you stand?
  • Do you have a conscientiousness for doing things right and following tasks through to completion?
  • Do you instinctively see in detail what the future might hold and plan accordingly?
  • Do you easily collect, store and recall details and information?
    What you will do
    Our Practice is offering an opportunity to showcase your customer service and organizational skills as a full-time Front Desk Receptionist in our office. We are looking for a positive person with great people and communication skills and a passion for helping others through natural and holistic healthcare. Excellent relationship-building skills are a must to ensure service is provided with a high degree of quality. You will be responsible for creating a warm and hospitable environment in the reception area, making and rescheduling appointments, answering phones, and recording payments received.

    What you need

    • Two-year degree or more preferred
    • Previous experience in customer service must be demonstrated
    • Proficiency in Microsoft Office and Windows is preferred
      Things you should know

      We are looking for an EARLY bird who wants to work the AM SHIFT for this position at the current time for a range of 12-20 hours a week. We are flexible with the dates and the minimum required at this time is two shifts per week on Tuesday and Thursdays from 7-1 pm. We are open to adding two more AM shifts if that is desired in the future on either a Monday or a Friday. Occasional coverage for other team members will be an option. 

      If selected for the final interview we do require a drug test, run a background check and require references from previous employers within the last two years.
      Starting pay rate of $20.00 an hour. Paid time off for major holidays in which your shift falls and free chiropractic care when needed and desired.

      Apply Now

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